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Privacy Policy

At Totémica Beauty, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and protect the personal information you provide to us when you use our website and make online purchases.

1 - Information we collect: When you visit our website or make a purchase, we may collect the following information:

  1. Contact information, such as your name, email address, mailing address, and phone number.
  2. Account information, such as your username and password.
  3. Payment information, such as your credit or debit card details.
  4. Information about your purchases and product preferences.
  5. Technical and usage information, such as IP address, browser type, and browsing information on our website.

2 - Use of Information: We use the information we collect for the following purposes:

  1. Process and manage your purchases and provide you with customer service.
  2. Personalize and improve your experience on our website.
  3. Send promotional and marketing communications, as long as you have given your consent to receive them.
  4. Analyze the use of our website and improve its functionality and security.
  5. Comply with our legal and regulatory obligations.

3 - Protection of information: We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration and destruction. This includes the use of encryption technologies and the implementation of physical and administrative security measures.

4 - Sharing information with third parties: We only share your personal information with third parties in the following cases:

  1. With service providers who help us operate our business and our website, as long as these third parties agree to protect the information and use it only for the purposes for which it was shared.
  2. When necessary to comply with the law or protect our rights, property or safety.

5 - Cookies and Tracking Technologies: Our website uses cookies and other tracking technologies to improve the user experience and collect information about the use of the site. You can set your browser to reject cookies or to be notified when a cookie is being sent.

6 - Your rights: You have the right to access, modify and delete the personal information we have collected. You can also opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails you receive.

7 - Privacy Policy Changes: We may update our privacy policy from time to time. If we make significant changes, we will notify you by email or by means of a notice on our website before the changes become effective.

If you have any questions or concerns about our privacy policy, please feel free to contact our customer service team, who will be happy to assist you.